📄 Privacy Policy

Effective Date: 1st of June, 2025

This Privacy Policy describes how RONSOFT S.R.L. (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website and purchase software products. We comply with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Romanian data protection laws.

1. Data Controller

Company Name: RONSOFT S.R.L.
Registered Office: Sat Miheleu, Comuna Lazareni, No.:38, Judet Bihor, Romania
Company Registration Number (CUI): 51878015
EUID: ROONRC.J2025038407005
Email: support@ronsoft.eu

2. What Personal Data We Collect

When you use our website, we may collect the following data:

  • Identity data – name, company name (if applicable)

  • Contact data – email address, billing address

  • Technical data – IP address, browser type, operating system

  • Transaction data – details of purchases, payment status, VAT number

  • Communication data – messages or inquiries you send us

We do not store any credit card or bank details. All payments are processed through secure third-party providers.

3. Legal Basis for Processing

We only process your data when a legal basis under Article 6 of the GDPR applies:

  • Contractual necessity – to deliver products you have purchased

  • Legal obligation – for VAT and tax compliance

  • Legitimate interest – to improve our services and prevent fraud

  • Consent – where applicable, for marketing communications

4. How We Use Your Data

We use your data to:

  • Process and deliver your software license orders

  • Send confirmation emails and activation instructions

  • Respond to inquiries and provide customer support

  • Maintain accounting and tax records

  • Improve website performance and user experience

We will never sell or rent your data to third parties.

5. Data Retention

We retain your data:

  • For as long as required to provide our services

  • To meet tax and legal compliance obligations (typically 5–10 years)

After this period, data is securely deleted or anonymised.

6. Data Security

We use appropriate technical and organizational measures to secure your data, including:

  • SSL encryption on our website

  • Secure servers with restricted access

  • Encrypted backups and audit logs

7. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data

  • Rectify inaccurate data

  • Request data erasure (“right to be forgotten”)

  • Object to or restrict processing

  • Withdraw consent (where applicable)

  • Lodge a complaint with the Romanian Data Protection Authority (ANSPDCP)

To exercise these rights, please contact us at support@ronsoft.eu .

8. Cookies

We use cookies for:

  • Website functionality (session cookies)

  • Analytics (e.g., Google Analytics)

  • Remembering user preferences

You can control cookie settings in your browser.

9. Third-Party Services

We may share your data with trusted service providers for:

  • Email delivery (e.g., SMTP services)

  • Payment processing

  • Web analytics

These providers are GDPR-compliant and only process data as instructed by us.

10. Changes to this Policy

We reserve the right to modify this Privacy Policy at any time. Any updates will be published on this page with the revised date.

11. Contact

If you have any questions regarding this policy or your data:

RONSOFT S.R.L.
Sat Miheleu, Comuna Lazareni, No.:38, Judet Bihor, Romania
Email: support@ronsoft.eu